Honeygrow

honeygrow Case Study

48-Store Chain Operators Sees Significant Labor Savings, Improved Quality, & Quicker Services with AI-Driven Prep Automation

ABOUT

Company

Headquarters

Philadelphia, Pennsylvania

Background

honeygrow is a fast-casual restaurant chain founded with 48 locations across 5 states and growing. The company focuses on providing wholesome and customizable dining options, specializing in stir-fries, salads, and honeybars. honeygrow emphasizes the use of high-quality, locally sourced ingredients to create nourishing meals that cater to health-conscious consumers. With a commitment to sustainability and community, honeygrow aims to bring people together over simple, delicious food.

CHALLENGES

Due to the absence of an effective system to support the quick and efficient preparation of fresh ingredients, Honeygrow struggled with labor inefficiencies and inconsistencies in customer service. John Paul Thomas, Vice President of Operations Services, explained that before implementing PreciTaste, store managers relied on manual processes that were time-consuming and prone to errors in forecasting supply and demand. These inefficiencies often led to food waste, slower preparation times, and delayed service. Attesting to the employee perspective, General Manager Ady Mendez also observed that employees lacked a structured approach to managing their tasks effectively, making it difficult for them to anticipate and efficiently execute their responsibilities in their daily prep shifts.

SOLUTION

After implementing PreciTaste’s Prep Assistant, honeygrow streamlined its operations through AI-driven demand predictions and real-time, automated crew instructions. Thomas noted that the Prep Assistant delivered extremely accurate forecasts, offering precise prep guidance for the hours ahead. Managers also gained the ability to oversee operations more efficiently with the touch of a button, allowing them to focus on analyzing the performance of stores and employees across multiple locations remotely.

J. P. Thomas

VP of Operations Services

honeygrow

Ady Mendez

General Manager

honeygrow

Becca Ridgway

Operations Services Manager

honeygrow

“I would highly recommend PreciTaste to anyone in need of a new prep tool. It has undoubtedly made us more efficient, saving both time and money. It’s also given me greater visibility into our restaurant operations, allowing me to continuously improve them.”

John Paul Thomas

Vice President of Operations Services
honeygrow

BENEFITS

At a managerial level, Thomas emphasized that Prep Assistant’s greatest benefit is its ability to use real-time data tailored specifically to honeygrow’s needs. The system provided clear, actionable instructions that eliminated guesswork and allowed the team to reach peak efficiency and productivity.

General Manager, Ady Mendez, noted that employee workflows—from onboarding to daily tasks—became more streamlined and less chaotic with PreciTaste as the centralized system for prep management improved operations across the board.

Similarly, the Manager of Operations Services, Becca Ridgeway, highlighted significant improvements in her store managers’ performance, saying “PreciTaste has automated all the manual tasks our managers were handling, freeing them up to focus on serving guests and running their shifts more efficiently.”

A GENERAL MANAGER'S PERSPECTIVE

4-5 Hours

Saved Per Store Daily

“For our managers, PreciTaste has been a major timesaver, automating a lot of the manual work so that it can focus more on serving our guests and running their shifts.”

Ady Mendez
General Manager

honeygrow

RESULTS

Thomas was pleasantly surprised by the immediate improvements across stores, saying “We’ve saved on food costs, we’ve improved the freshness of our food, we’ve improved speed of service because it helps us scale and bring a great guest experience.”

Specifically, he noted that the implementation of the Prep Assistant also led to substantial labor savings, with each location saving four to five hours per day. Thomas highlighted the profound impact the solution has had on the overall workflow, stating, “These are real savings and real time that we’re able to reinvest into our business.”