Mac Haik – First Watch implemented the Prep Assistant to automate their prep task management through demand predictions, initially starting with on-demand prep instructions each day and gradually evolving it to a more efficient frequency-based system – Prep in Frequency (PIF). This new approach schedules prep tasks in equal portions each day based on the next day’s demand, rather than scheduling prep tasks each day based on that day’s demand. This streamlined process was a stark contrast to the previous method, which relied on manual methods and varying levels of manager knowledge.