Leading First Watch Franchisee

Mac Haik Restaurant Group, a franchisee of First Watch, saw an opportunity to shift from manually managing prep tasks to normalizing prep through automation. Initially, they relied on Excel spreadsheets, which managers were required to manually fill out daily. With varying levels of understanding among managers, who struggled with accurately calculating prep amounts, the system led to inconsistencies in food production, cost management, and labor efficiency.

Mac Haik – First Watch implemented the PreciTaste’s Prep Solution to automate their prep task management through demand predictions, initially starting with on-demand prep instructions each day and gradually evolving it to a more efficient frequency-based system – Prep in Frequency (PIF). This new approach schedules prep tasks in equal portions each day based on the next day’s demand, rather than scheduling prep tasks each day based on that day’s demand. This streamlined process was a stark contrast to the previous method, which relied on manual methods and varying levels of manager knowledge.